Contact information
Contact PAIUENA for product questions, order updates, delivery concerns, return requests and other store enquiries.
Information to Include
For an existing order, send your order number and the email address used at checkout. If the item is damaged, defective, wrong, incomplete or materially different from its description, include clear photographs or video where relevant.
Before Returning an Item
Ask us to review your return request before posting anything. Following approval, we supply return instructions and the relevant warehouse address. Use the registered business address for a return only if our support team specifically directs you to do so.
Business Information
- Brand
- PAIUENA
- Operating Company
- Shangzhi Leiting Gaba Technology Co., Ltd.
- Owner
- Liu Jinfeng
- Business Address
- Third Floor, Door No. 11, Unit 1, South Building No. 2, Huanong Market, Tietong Highway, Shangzhi Town, Shangzhi City, Harbin, Heilongjiang, China
- Website
- paiuena.com
- service@paiuena.com
- Telephone
- 00852-9253011
- Customer Service Hours
- MondayโFriday, 9:00 AMโ5:00 PM, U.S. Eastern Time (ET; EST/EDT as applicable)